Documented so a claim can be approved, checked and closed.
One file per job and one contact person. Emergency measures are reported the same day, and nothing major happens without written approval.
How a claim runs with us
Emergency measures
Started immediately, documented and reported the same day.
Damage report
Findings, damage mechanism, decisions per material, quantities and photos.
Itemised estimate
Broken down by phase so each cost can be checked.
Written approval
Major demolition and rebuild start only after the scope is approved in writing.
Change orders
Anything found later is reported with photos and approved before the work is done.
Completion report and invoice
The invoice matches the approved estimate and change orders, with the full handover file.
Estimate structure
| Line | Shown as |
|---|---|
| Labour | Hours by phase and role |
| Equipment | Day rate × days on site |
| Consumables | Cleaning agents, sponges, filters, PPE |
| Waste | Containers, transport, disposal fees |
| Partners | Electrician, asbestos, engineer |
| Transport | Distance and time |
| Contingency | Stated openly |
What you receive on every job
01 · Authorisation
Written order with claim number and contacts.
02 · Photo record
Room index, named photos before, during and after.
03 · Damage report
Findings, mechanism, scope, quantities, decisions per material.
04 · Itemised estimate
Broken down by phase, with change orders attached.
05 · Drying log
Daily readings at fixed points until target values.
06 · Treatment log
Fogging and ozone: dates, duration, airing, re-entry.
07 · Waste records
Quantities and destinations, including asbestos records.
08 · Partner documents
Electrician, asbestos contractor and engineer statements.
09 · Completion report
Signed handover protocol, open items, follow-up dates.
For property managers and housing associations
Fires rarely stay in one apartment. We check neighbouring units, the stairwell and the ventilation, keep common areas protected and inform residents about working times and access.
Clean or replace, with the reason
Every material gets a documented decision: clean, seal, replace, test or assess. Cleaning instead of replacing where it is safe keeps the claim cost down.
Have a claim to hand over?
Send the claim number, the address and a contact person. We report back with a first assessment and the next steps.